Privacy Policy

We collect information you provide directly to us when you contact us through the website (name, email, brand or company, monthly Amazon revenue range, and any message you send).

When we are engaged to manage your Amazon account, we receive operational data from Amazon Seller Central and from your team — including listing, advertising, inventory, performance, settlement, and customer-service data — strictly to perform the services in our engagement.

We use contact-form information to respond to your inquiry and discuss a potential engagement. We do not add inquiry contacts to a marketing list.

We use client and Amazon operational data only to deliver the services contracted in our engagement — catalog, advertising, inventory, brand protection, forecasting, reporting, and related work.

Data is stored in industry-standard cloud and SaaS systems (e.g. Google Workspace and the operational tools required to perform engagements). Access is limited to the personnel actively working on the engagement.

We apply the following controls to all systems that hold client or Amazon data:

• Multi-factor authentication on every account with access to client or Amazon data.
• Device encryption on all company-managed devices.
• Least-privilege access — personnel only receive access to the data required for their role on the engagement.
• Credentials are stored in a password manager and rotated when personnel change.

We do not share or sell client or Amazon data with third parties. Operational data may be processed by the SaaS tools required to perform the services (e.g. analytics or advertising platforms tied to the client's own accounts); in those cases the client's own contractual relationship with the provider governs the data.

Amazon Information and client operational data is retained for less than 30 days and deleted when it is no longer needed for the engagement, in line with the Amazon Data Protection Policy. Contact-form submissions are retained while they are relevant to an active or potential engagement and deleted on request.

We handle Amazon Information in compliance with Amazon's Data Protection Policy and Acceptable Use Policy.

Questions about this policy or your data can be sent to gavin.farnan@gopangeaglobal.com. This site is operated by Falcon Commerce International LLC (Pangea), a California limited liability company.